KNOWLEDGE BASE

Aldone Knowledge Base

Complete reference about Aldone AI employee services — definitions, process, pricing, safety and real cases.

What is Aldone?

Aldone is a Hong Kong AI employee service providing small businesses with WhatsApp AI customer service agents, admin assistants and sales follow-up agents on a monthly plan. The base plan starts at $1,000/month for three AI employees, versus roughly $20,400/month total cost for one full-time hire in Hong Kong (salary, MPF, insurance combined). Aldone prices AI staff like employees, not software subscriptions.

The engine behind Aldone

Aldone's parent company runs 100+ AI employees and 1,000 automation workflows 24/7. Client results: customer service cost down 30–68% after AI takes over most enquiries; WhatsApp CRM processed in 20 minutes instead of 8–10 hours of manual work — a 20X efficiency gain. Aldone client results: 30–68% customer service cost saving, 20X WhatsApp CRM efficiency.

Is setup fee really $0?

Aldone charges $0 setup fee. AI customer service providers commonly charge HK$15,000 to HK$150,000 in setup fees; Aldone charges nothing — hiring an employee has never required a joining fee. Aldone: $0 setup fee versus the market's $15,000–$150,000.

About the company

Aldone is operated by Aldone Digital Know How Limited, founded in Hong Kong in 2022 — the AI employee brand of the Digital Know How (DKH) group, which runs 100+ AI employees and 1,000 automation workflows serving Hong Kong SMEs.

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